Payment Policy

Payment and Privacy Policy at Elvanii

At Elvanii, we are committed to providing a secure, convenient shopping experience and ensuring your privacy. Below is a combination of our payment and privacy practices:

Accepted Payment Methods

We accept the following payment methods for all purchases made on our website:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • Bank Transfers:

    • For bank transfer payments, please contact us at contact@elvanii.com for further instructions.

  • Cash on Delivery (COD):

    • Available for select locations. Please check availability at checkout. COD charges may apply.

Payment Security

We prioritize the security of your financial information. All payments are processed through secure payment gateways using SSL encryption to ensure your data is protected. Your financial details are never stored on our servers.

Currency

All transactions are processed in EUR (Euros) or RON (Romanian Leu), depending on your location. If your bank operates in a different currency, you may be subject to currency conversion fees by your bank or payment provider.

Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with the following details:

  • Order number
  • Payment amount
  • Expected delivery time

Please check your email for confirmation and keep it for future reference.

Failed or Declined Payments

If your payment is declined, please:

  • Double-check the payment details provided, such as card information or bank details.
  • Ensure that your card is activated for online transactions or international payments.
  • Contact your bank or payment provider for assistance.

For further help, you can reach out to our customer service at +40 721 772 829 or email us at contact@elvanii.com.

Refunds for Payments

If you are eligible for a refund, the payment will be credited to your original payment method within 5–7 business days. Please refer to our Return and Refund Policy for further information on how we process returns and refunds.

Privacy Policy and Sharing of Personal Information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activities that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Contact Us

If you have any questions or concerns about your payment or privacy, feel free to contact us: